The Benefits & Drawbacks of SaaS (for Users and Founders)

Episode 180 | The Benefits & Drawbacks of SaaS (for Users and Founders)
Date: 2014-04-15
Link: Startups for the Rest of Us
Advantage to SaaS for the user is that there is no installation.
Another advantage for the user is no upgrades.
There is a big difference between multi-user and collaboration.
It is easier to reproduce errors with SaaS.
Customer support is really, really key when you have a SaaS app.
People can leave Saas apps pretty easily.