The Power of Curiosity and Inspiration

Title: The Power of Curiosity and Inspiration
Date: 2011-02-09
Speaker: Jack Dorsey (Square)
Link: Entrepreneurial Thought Leaders
 
The thing that really inspires people is a working product.
When you’re pitching someone the best thing you can do is show them something that works.
Expect the unexpected and whenever possible be the unexpected.Payment is another form of communication.
You have to instrument all usage.
Log everything. Measure everything. Test everything.
The data is a product.
94% of commerce is still offline.
If you want to build a product that is relevant to folks you need to put yourself in their shoes.
Write user narratives.
Choose the one or two (things) that are going to drive and sustain the network, service, and products.
You have to make every single detail perfect and you have to limit the number of details.
Expect the unexpected and whenever possible be the unexpected.
If the product is built in a beautiful way it just, hopefully, inspires people to take action.
The larger merchants are very stubborn. They have a lot invested in their systems.
Get (your idea) out of your head.
Apple is run like a theater company. It has a great sense of pacing. It has a great sense of story. It has a great sense of execution. It is all stage driven. It all has a very cohesive end-to-end story.
It is not what we can build it is what we can take away.